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Payouts & Policies

Payouts & Policies

Everything about getting paid: commission holds, payout schedules, clawback policies, and payment methods.

Commission Lifecycle​

Every commission goes through these stages:


Key Policies Overview​

âŗ

30-Day Hold

All commissions are held for 30 days before becoming eligible for payout.

đŸ’ĩ

$50 Minimum

You must have at least $50 in eligible commissions to receive a payout.

📅

Monthly Payouts

Eligible commissions are batched and paid monthly in the first week.


30-Day Hold Period​

Why the Hold?

đŸ›Ąī¸
Refund Protection

Customers may request refunds within 30 days

🔒
Fraud Prevention

Prevents gaming with fake signups

✓
Industry Standard

Most programs use 30-60 day holds

Example Timeline

1Customer pays March 1
2Commission status: "Pending"
3Hold period: March 1 - March 31
✓Becomes "Eligible" March 31
Commission on Future Payments

Only the first commission from each referral has a 30-day hold. Subsequent monthly payments from the same customer create commissions that become eligible faster.


Clawback Policy​

Commissions may be clawed back if a referred customer churns (cancels their subscription).

❌
100%
Clawback
Within 90 days
âš ī¸
50%
Clawback
91-180 days
✅
0%
Clawback
After 180 days

Clawback Example​

You earned $50 commission on a referral:

Customer churns Day 30-$50 (100%)
Customer churns Day 100-$25 (50%)
Customer churns Day 200$0 (0%)
Avoiding Clawbacks
  • Target customers who have clear use cases for Pollarix
  • Educate referrals about product value before they sign up
  • Focus on quality over quantity

Payout Schedule​

EventTiming
Commission Eligibility CheckDaily at 2:00 AM UTC
Payout Batch CreationFirst week of each month
Payment ProcessingWithin 5-10 business days

Monthly Payout Timeline​

Day 1-5

Admin creates batch

Day 5-10

Payments processed

Day 10-15

Funds arrive


Minimum Payout Threshold​

đŸ’ĩ

$50 Minimum

Required to receive a payout

Below threshold? Your earnings roll over to the next month. They never expire and will be paid once you reach $50.


Payment Methods​

✓ Currently Supported

đŸĻ
Bank Transfer

5-10 business days

🔜 Coming Soon

đŸ’ŗ PayPal

💰 Stripe Payouts

🌐 Wire Transfer (large payouts)


Commission Status Reference​

âŗ
Pending
In hold
✓
Eligible
Ready
📋
Approved
In batch
💰
Paid
Complete
â†Šī¸
Clawed Back
Deducted

Tax Information​

📋 Your Responsibilities

  • â€ĸ Report commission income to tax authorities
  • â€ĸ Pollarix does not withhold taxes
  • â€ĸ Consult a tax professional for guidance

📄 Documentation Available

  • â€ĸ Monthly commission statements
  • â€ĸ Annual summary for tax filing
  • â€ĸ Transaction history (CSV export)

Policy Summary​

📑 Quick Reference

Hold Period

30 days

Minimum Payout

$50

Payout Frequency

Monthly

Payment Method

Bank Transfer

Clawback Schedule
0-90d: 100%91-180d: 50%180d+: 0%

Need Help?​

Questions about payouts or policies? Contact us at partners@pollarix.com

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