Welcome to Pollarix

Pollarix is an enterprise survey platform that lets you create surveys, distribute them across multiple channels, and analyze responses with AI-powered insights. This documentation covers everything from building your first survey to integrating with the REST API.

Platform capabilities

📝

Survey builder

Drag-and-drop editor with 20+ question types, logic branching, and customizable themes.

📡

Multi-channel distribution

Reach respondents via email, SMS, WhatsApp, web links, or embedded widgets.

🤖

AI analytics

Sentiment analysis, theme detection, and actionable insights — powered by GPT-4o and Claude.

🔗

Webhooks & API

Real-time event delivery and a full REST API for programmatic access.

🧩

Widget SDK

Embed surveys on any website with a lightweight JavaScript snippet.

🤝

Partner program

Earn commissions by referring customers — tiered rewards with real-time tracking.

Key concepts

Term	Definition
Survey	A collection of questions created in the survey builder.
Collector	A distribution channel for a survey — web link, email, SMS, or WhatsApp.
Response	A completed survey submission from a respondent.
Department	An organizational unit that owns surveys and has its own AI token limits.
Organization	The top-level entity containing departments and users.