Webhooks Overview

Pro ⭐ Enterprise

Webhooks allow your applications to receive real-time notifications when specific events occur in Pollarix. Instead of polling the API for changes, webhooks push data to your server automatically.

How Webhooks Work

Why Use Webhooks?

⚡

Real-time Updates

Instant notifications without constant API polling

🔗

Easy Integration

Connect Pollarix to any system that accepts HTTP requests

🔄

Automation Ready

Trigger workflows in Zapier, n8n, or your custom backend

📊

Data Sync

Keep your databases synchronized with Pollarix in real-time

Supported Events

Event	Trigger	Use Case
SURVEY_COMPLETED	Respondent submits survey	Sync to CRM, send alerts
SURVEY_STATUS_CHANGED	Survey activated/closed	Update dashboards
COUPON_REDEEMED	Coupon distributed	Track rewards

Common Use Cases

Use Case	Description
CRM Integration	Automatically create or update customer records when surveys are completed
Alerting	Send Slack/Teams notifications when specific survey responses arrive
Data Pipelines	Push survey data to your data warehouse in real-time
Reward Systems	Trigger coupon delivery or loyalty points when customers complete surveys
Analytics	Feed response data into your analytics platform instantly

Quick Start

Via Dashboard

1. Navigate to Settings → Webhooks
2. Click New Webhook
3. Enter your endpoint URL
4. Select events to subscribe
5. Click Save

Via API

Create webhook via API

curl -X POST 'https://api.pollarix.com/department/{id}/webhook/' \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer YOUR_API_TOKEN' \
  -d '{
    "name": "My Webhook",
    "url": "https://your-server.com/webhook",
    "events": ["SURVEY_COMPLETED"],
    "isActive": true
  }'

Pro Tip

Use webhook.site to test webhooks during development without setting up a server.

Next Steps

• Configuration Guide - Detailed setup instructions
• Events Reference - Full payload documentation
• API Reference - Webhook management API
• Security Best Practices - Protect your endpoints