Building Surveys

Create powerful, engaging surveys with Pollarix's drag-and-drop survey builder powered by SurveyJS.

Survey Creation Flow

Survey Editor

The survey editor provides four main tabs:

🎨

Designer

Drag-and-drop interface to add and arrange questions

🔀

Logic

Create conditional visibility and skip patterns

🎭

Theme

Customize colors, fonts, and styling

🌐

Translation

Add multi-language support

---

Question Types

Basic Plan

Available in all plans:

Type	Description	Best For
Text	Single-line text input	Names, short answers
Checkbox	Multiple choice (select many)	Multi-select options
Radio Group	Single choice from options	Yes/No, categories
Dropdown	Single choice in dropdown	Long option lists
Boolean	Yes/No toggle	Simple confirmations
Rating	Star or numeric rating	NPS, satisfaction scores
Panel	Container for grouping questions	Organizing sections

Advance Plan

Advance Additional question types:

Type	Description	Best For
Tag Box	Multi-select with tags UI	Categories, skills
Multiple Text	Multiple text fields	Address, contact info
Dynamic Panel	Repeatable question groups	Adding multiple items

Pro Plan

Pro Advanced question types:

Type	Description	Best For
Comment	Multi-line text area	Detailed feedback
Expression	Calculated values	Scores, summaries
File Upload	File attachment	Documents, images
HTML	Custom HTML content	Rich instructions
Image	Display images	Visual context
Image Picker	Select from images	Visual choices
Matrix	Grid of single-choice	Likert scales
Matrix Dropdown	Grid with dropdowns	Complex ratings
Matrix Dynamic	Expandable grid	Variable items
Ranking	Drag to rank items	Preferences
Signature Pad	Digital signature	Agreements

---

Logic & Branching

Create dynamic surveys that adapt based on responses:

Visibility Conditions

Control when questions appear using visibleIf:

// Show only if rating is low
visibleIf: "{satisfaction} <= 6"

// Show for specific choice
visibleIf: "{productType} = 'enterprise'"

// Multiple conditions
visibleIf: "{age} >= 18 and {country} = 'US'"

Common Logic Patterns

Show follow-up based on answer

// Question: "Did you experience any issues?"
// Follow-up visible only if "Yes"
visibleIf: "{hadIssues} = true"

Skip section based on role

// Show manager questions only for managers
visibleIf: "{role} = 'manager' or {role} = 'director'"

Required based on previous answer

// Make "Other" text required only if "Other" selected
requiredIf: "{choice} = 'other'"

---

Themes & Styling

Applying a Theme

1. Click the Theme tab in the editor
2. Browse available themes or templates
3. Click to apply
4. Customize colors if needed

Theme Options

Setting	Description
Primary Color	Buttons, links, progress bar
Background	Survey background color
Font Family	Text font throughout
Border Radius	Corner roundness
Panel Style	Question container styling

Theme Templates

Pre-built themes for quick styling:

• Default - Clean, minimal design
• Modern - Bold colors, rounded corners
• Classic - Traditional form style
• Dark - Dark mode theme

---

Best Practices

Question Design

Keep It Short

• Limit surveys to 5-10 minutes
• Use progress indicators for longer surveys
• Put important questions first

Do	Don't
Use clear, simple language	Use jargon or technical terms
One question per topic	Ask double-barreled questions
Provide balanced scales	Use leading questions
Include "N/A" option when appropriate	Force answers that don't apply

Mobile Optimization

• Use single-column layouts
• Keep question text concise
• Use large touch targets for buttons
• Test on mobile devices before launching

Scoring Surveys

For NPS and satisfaction surveys:

NPS Formula: (% Promoters - % Detractors) = NPS Score

---

Keyboard Shortcuts

Shortcut	Action
Ctrl + Z	Undo
Ctrl + Y	Redo
Delete	Remove selected element
Ctrl + S	Save survey

---

Next Steps

• Distributing Surveys - Send your survey to respondents
• Variables & Personalization - Personalize with dynamic data
• Analyzing Results - View and export responses